policies and procedures

The following policies, statements and agreements create the framework in which Georgian@ILAC operates. Policies set out expectations and guidelines for behaviour and action in specific areas. For additional information about any policy, or to request an accessible format of these policies documents please contact us at georgian@ilac.com.

Statement of commitment

Georgian at ILAC Toronto is committed to providing customer service and to ensuring equal access and participation for people with disabilities. We believe in integration, and we are committed to treating people with disabilities in a way that respects their dignity, independence, integration, and equal opportunity. We will meet the needs of people with disabilities by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws, including Accessibility for Ontarians with Disabilities Act (AODA) and Integrated Accessibility Standards (O. Reg. 191/11).

Definitions

Disability means:

(a) any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device,

(b) a condition of mental impairment or a developmental disability;

(c) a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language;

(d) a mental disorder; or

(e) an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997 (“handicap”).

Barrier means anything that prevents a person with a disability from fully participating in all aspects of society because of his or her disability, including a physical barrier, an architectural barrier, an information or communications barrier, an attitudinal barrier, a technological barrier, a policy, or a practice.

Personal Assistive Devices is a piece of equipment a person with a disability uses to help them with daily living (e.g., a wheelchair, screen reader, hearing aid, cane or walker, an oxygen tank).

Personal Supports is used by persons with disabilities that enable them to carry out the activities of daily living and allow access to care and services. For example, walkers, personal oxygen tank, power-mobility devices such as power wheelchairs or scooters.

Service Animals are animals used by people with many different kinds of disabilities, such as vision loss, epilepsy, autism, and anxiety disorder. Examples of service animals include dogs used by people who are blind, hearing alert animals for people who are deaf, deafened, or hard of hearing, and animals trained to alert an individual to an oncoming seizure and lead them to safety. An animal is considered a service animal if it wears a harness, vest or other visual indicator or the person with a disability provides documentation from a regulated health professional.

Support Person is someone who accompanies a person with a disability to help with communication, mobility, personal care, or medical needs or with access to goods or services. A support person may be a paid professional, a volunteer, a family member, or friend.

Training

In accordance with the Accessibility Standards Regulation, Georgian at ILAC Toronto undertakes to train all members of its organization in these requirements and will ensure that all employees, volunteers, directors, board members and owners and anyone who provides goods, services, or facilities to Georgian at ILAC Toronto’s customers have received training in these procedures as it relates to their specific roles. The training will be offered within the probation period after the effective hiring, or whenever there is a need.

Georgian at ILAC Toronto will provide written notice to each member on an ongoing basis when changes to the policies, practices and procedures governing the provision of accessibility standards. Revised training will be provided in the event of changes to legislation, procedures and/or practices.

Procedures and Commitment

Georgian at ILAC Toronto has outlined its procedures and commitment as below:

1. Georgian at ILAC Toronto will communicate with people with disabilities in ways that take into account their disability.

2. When asked, Georgian at ILAC Toronto will provide information about the organization and its services, including public safety information, in accessible formats or with communication supports.

3. Where a customer or guest has specific requirements for alternate means communication and requests that alternate forms of communication be used, Georgian at ILAC Toronto will accommodate the person with disability with whatever means necessary to allow proper and courteous communication. This may include but is not limited to communication in writing by email, communication by telephone, reading information to the person or providing large font written communications.

4. Where Georgian at ILAC Toronto is unable to supply the communication in a format that meets the person’s needs, an explanation will be provided to the person with disability giving the reasons why the person’s communication needs cannot be accommodated.

5. Wherever possible, Georgian at ILAC Toronto’s internet Website and its content will be created in a way that considers how assistive devices, such as screen readers, speech and input systems and other devices, operate and how people with disabilities use them to allow the site to be accessible to people with disabilities.

6. We will notify employees, potential hires, volunteers, and the public that accommodations can be made during recruitment and hiring.

7. We will notify staff that supports are available for those with disabilities. We will put in place a process to develop individual accommodation plans for employees and students. Where needed, we will also provide customized emergency information to help an employee and students with a disability during an emergency.

8. We will modify or remove an existing policy that does not respect and promote the dignity, independence, integration, and equal opportunity of people with disabilities.

9. Where a person with a disability is accompanied by a Service Animal, the Service Animal will be permitted in all areas of the premises, except where excluded by law. Such laws could include the Food Safety and Quality or the Health Protection and Promotion Act.

10. Where the Service Animal is a breed that is restricted by the province or municipality, the provisions of the Provincial or municipal law will prevail.

11. The Service Animal of a person with a disability must be registered with Georgian at ILAC Toronto at Front Desk.

12. The employee, volunteer, customer, or student that is accompanied by a Service Animal is responsible for maintaining care and control of Service Animal at all times while on Georgian at ILAC Toronto premises.

13. If a health and safety concern presents itself, for example in the form of a severe allergy to the animal, Georgian at ILAC Toronto will make all reasonable efforts to meet the needs of all individuals.

14. If Georgian at ILAC Toronto staff or volunteer is not able to easily identify that the animal is a service animal, he/she can kindly ask the person to provide documentation (e.g., template, letter, form) from a regulated health professional that confirms that the person needs the service animal for reasons relating to their disability.

15. Assistive devices such as a cane, a walker, a personal oxygen tank, a wheelchair or mobility scooter are permitted to be used in all common areas of the property. Georgian at ILAC Toronto requests that all compressed gas or oxygen be registered with the Front desk to properly advise the Fire Department in the event of a fire emergency.

16. Where elevators are not present and where an individual requires assistive device for the purpose of mobility, service will be provided in a location that meets the needs of the customer.

17. In the event of planned or unexpected disruption of regular service for customers, Georgian at ILAC Toronto will communicate this information to each person with a disability by such means as is appropriate for each individual.

18. When a notification needs to be posted, it will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available.

19. If a customer with a disability is accompanied by a Support Person, Georgian at ILAC Toronto will ensure that both persons are allowed to enter the premises together and that the customer is not prevented from having access to the Support Person.

20. A Support Person is subject to the same By-Laws and Rules of Georgian at ILAC Toronto as a customer or guest.

21. Where a person utilizes a Support Person and confidential information must be discussed, the person with the disability will be asked to consent to the presence of the Support Person during the discussion.

22. The support person who accompanies the person with a disability due to health or safety reasons may be subjected to an admission and/or tuition fee.

23. A Support Person may be requested by Georgian at ILAC Toronto to protect the health and safety of the person with the disability or the health and safety of others on the premises.

24. In case Georgian at ILAC Toronto understands that a person with disability needs a support person to accompany he/she in its premises, before making a decision, Georgian at ILAC Toronto will consult with the person with a disability to understand their needs, consider health or safety reasons based on available evidence and determine if there is no other reasonable way to protect the health or safety of the person or others on the premises.

25. In such a situation, Georgian at ILAC Toronto will waive the admission fee for the support person, if applicable.

Emergency Communications

Where a person’s disability might affect their ability to hear the fire alarm or voice communication system, or where the person with a disability may have difficulty in evacuating their suite in an emergency situation, Georgian at ILAC Toronto will discuss the needs of each person with a disability with them individually to put into place an individual plan to handle the emergency situation.

Once the individual emergency plan for each person with a disability has been established, Georgian at ILAC Toronto and the person with a disability will adhere to that plan in an emergency situation.

Feedback

Georgian at ILAC Toronto is committed to equal access and participation for people with disabilities who are working, learning, or visiting at the school. We welcome your comments and feedback on any accessibility relating to the school. You can submit your comments and feedback by e-mailing info@ilac.com with the subject Accessibility Feedback will respond to your feedback within 5 (five) business days.

 

Statement of commitment

Georgian at ILAC Toronto is committed to providing customer service and to ensuring equal access and participation for people with disabilities. We believe in integration, and we are committed to treating people with disabilities in a way that respects their dignity, independence, integration, and equal opportunity. We will meet the needs of people with disabilities by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws, including Accessibility for Ontarians with Disabilities Act (AODA) and Integrated Accessibility Standards (O. Reg. 191/11).

Definitions

Disability means:

(a) any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device,

(b) a condition of mental impairment or a developmental disability;

(c) a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language;

(d) a mental disorder; or

(e) an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997 (“handicap”).

Barrier means anything that prevents a person with a disability from fully participating in all aspects of society because of his or her disability, including a physical barrier, an architectural barrier, an information or communications barrier, an attitudinal barrier, a technological barrier, a policy, or a practice.

Personal Assistive Devices is a piece of equipment a person with a disability uses to help them with daily living (e.g., a wheelchair, screen reader, hearing aid, cane or walker, an oxygen tank).

Personal Supports is used by persons with disabilities that enable them to carry out the activities of daily living and allow access to care and services. For example, walkers, personal oxygen tank, power-mobility devices such as power wheelchairs or scooters.

Service Animals are animals used by people with many different kinds of disabilities, such as vision loss, epilepsy, autism, and anxiety disorder. Examples of service animals include dogs used by people who are blind, hearing alert animals for people who are deaf, deafened, or hard of hearing, and animals trained to alert an individual to an oncoming seizure and lead them to safety. An animal is considered a service animal if it wears a harness, vest or other visual indicator or the person with a disability provides documentation from a regulated health professional.

Support Person is someone who accompanies a person with a disability to help with communication, mobility, personal care, or medical needs or with access to goods or services. A support person may be a paid professional, a volunteer, a family member, or friend.

Training

In accordance with the Accessibility Standards Regulation, Georgian at ILAC Toronto undertakes to train all members of its organization in these requirements and will ensure that all employees, volunteers, directors, board members and owners and anyone who provides goods, services, or facilities to Georgian at ILAC Toronto’s customers have received training in these procedures as it relates to their specific roles. The training will be offered within the probation period after the effective hiring, or whenever there is a need.

Georgian at ILAC Toronto will provide written notice to each member on an ongoing basis when changes to the policies, practices and procedures governing the provision of accessibility standards. Revised training will be provided in the event of changes to legislation, procedures and/or practices.

Procedures and Commitment

Georgian at ILAC Toronto has outlined its procedures and commitment as below:

1. Georgian at ILAC Toronto will communicate with people with disabilities in ways that take into account their disability.

2. When asked, Georgian at ILAC Toronto will provide information about the organization and its services, including public safety information, in accessible formats or with communication supports.

3. Where a customer or guest has specific requirements for alternate means communication and requests that alternate forms of communication be used, Georgian at ILAC Toronto will accommodate the person with disability with whatever means necessary to allow proper and courteous communication. This may include but is not limited to communication in writing by email, communication by telephone, reading information to the person or providing large font written communications.

4. Where Georgian at ILAC Toronto is unable to supply the communication in a format that meets the person’s needs, an explanation will be provided to the person with disability giving the reasons why the person’s communication needs cannot be accommodated.

5. Wherever possible, Georgian at ILAC Toronto’s internet Website and its content will be created in a way that considers how assistive devices, such as screen readers, speech and input systems and other devices, operate and how people with disabilities use them to allow the site to be accessible to people with disabilities.

6. We will notify employees, potential hires, volunteers, and the public that accommodations can be made during recruitment and hiring.

7. We will notify staff that supports are available for those with disabilities. We will put in place a process to develop individual accommodation plans for employees and students. Where needed, we will also provide customized emergency information to help an employee and students with a disability during an emergency.

8. We will modify or remove an existing policy that does not respect and promote the dignity, independence, integration, and equal opportunity of people with disabilities.

9. Where a person with a disability is accompanied by a Service Animal, the Service Animal will be permitted in all areas of the premises, except where excluded by law. Such laws could include the Food Safety and Quality or the Health Protection and Promotion Act.

10. Where the Service Animal is a breed that is restricted by the province or municipality, the provisions of the Provincial or municipal law will prevail.

11. The Service Animal of a person with a disability must be registered with Georgian at ILAC Toronto at Front Desk.

12. The employee, volunteer, customer, or student that is accompanied by a Service Animal is responsible for maintaining care and control of Service Animal at all times while on Georgian at ILAC Toronto premises.

13. If a health and safety concern presents itself, for example in the form of a severe allergy to the animal, Georgian at ILAC Toronto will make all reasonable efforts to meet the needs of all individuals.

14. If Georgian at ILAC Toronto staff or volunteer is not able to easily identify that the animal is a service animal, he/she can kindly ask the person to provide documentation (e.g., template, letter, form) from a regulated health professional that confirms that the person needs the service animal for reasons relating to their disability.

15. Assistive devices such as a cane, a walker, a personal oxygen tank, a wheelchair or mobility scooter are permitted to be used in all common areas of the property. Georgian at ILAC Toronto requests that all compressed gas or oxygen be registered with the Front desk to properly advise the Fire Department in the event of a fire emergency.

16. Where elevators are not present and where an individual requires assistive device for the purpose of mobility, service will be provided in a location that meets the needs of the customer.

17. In the event of planned or unexpected disruption of regular service for customers, Georgian at ILAC Toronto will communicate this information to each person with a disability by such means as is appropriate for each individual.

18. When a notification needs to be posted, it will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available.

19. If a customer with a disability is accompanied by a Support Person, Georgian at ILAC Toronto will ensure that both persons are allowed to enter the premises together and that the customer is not prevented from having access to the Support Person.

20. A Support Person is subject to the same By-Laws and Rules of Georgian at ILAC Toronto as a customer or guest.

21. Where a person utilizes a Support Person and confidential information must be discussed, the person with the disability will be asked to consent to the presence of the Support Person during the discussion.

22. The support person who accompanies the person with a disability due to health or safety reasons may be subjected to an admission and/or tuition fee.

23. A Support Person may be requested by Georgian at ILAC Toronto to protect the health and safety of the person with the disability or the health and safety of others on the premises.

24. In case Georgian at ILAC Toronto understands that a person with disability needs a support person to accompany he/she in its premises, before making a decision, Georgian at ILAC Toronto will consult with the person with a disability to understand their needs, consider health or safety reasons based on available evidence and determine if there is no other reasonable way to protect the health or safety of the person or others on the premises.

25. In such a situation, Georgian at ILAC Toronto will waive the admission fee for the support person, if applicable.

Emergency Communications

Where a person’s disability might affect their ability to hear the fire alarm or voice communication system, or where the person with a disability may have difficulty in evacuating their suite in an emergency situation, Georgian at ILAC Toronto will discuss the needs of each person with a disability with them individually to put into place an individual plan to handle the emergency situation.

Once the individual emergency plan for each person with a disability has been established, Georgian at ILAC Toronto and the person with a disability will adhere to that plan in an emergency situation.

Feedback

Georgian at ILAC Toronto is committed to equal access and participation for people with disabilities who are working, learning, or visiting at the school. We welcome your comments and feedback on any accessibility relating to the school. You can submit your comments and feedback by e-mailing info@ilac.com with the subject Accessibility Feedback will respond to your feedback within 5 (five) business days.

 

I. Statement of Commitment

The Accessibility for Ontarians with Disabilities Act (AODA) was established in 2005. The goal of the act is to make workplaces and communities more accessible for people with a wide range of disabilities.

This accessibility plan presents Georgian at ILAC Toronto’s commitment to meeting its obligations under the AODAInherent in this commitment is the understanding that improving access to learning and employment spaces to students, employees, and members of our community involves institution-wide awareness and participation, including the participation of persons with disabilities in the ongoing accessibility planning and review process. Through this collaborative approach, the institution can achieve and sustain a reasonable standard of service to all members of the school community who have disabilities.

II. Establishment of Accessibility Policies and Plans

Since 2014, Georgian at ILAC Toronto has:

  • Identified facilities, regulations, policies, programs, practices, and services that cause or may cause barriers to people with disabilities;
  • Updated corporate and customer service accessibility policies;
  • Established a multi-year accessibility plan that can be shared in accessible formats upon request.

A. On-Campus Accessibility

Georgian at ILAC Toronto facilitates equal access for eligible students, employees, and members of our community by coordinating reasonable accommodations and support services. Accommodation plans and services are determined based on documentation provided and specific program or employment requirements. Emphasis is placed on all members of the school community having ability and independence to realize their academic and professional potential and personal success.

For more information on accessibility and accommodation, please contact Itai Shenker, VP of Operations itai@ilac.com.

B. Digital Accessibility

Georgian at ILAC Toronto is committed to making its websites accessible in order to enhance usability for everyone and improve the user experience for people with disabilities. Upon request, Georgian at ILAC Toronto will create digital content in an accessible format and provide additional support in person, over the phone or via Zoom.

For questions and feedback about the accessibility of content on the website, including alternate-format requests, please contact Isabella Vivares, Head of Marketing and Design Isabella.V@ilac.com.

III. Training

Georgian at ILAC Toronto is committed to providing training in the requirements of Ontario’s accessibility laws and the Ontario Human Rights Code as it applies to people with disabilities.

IV. Employment Standards

Georgian at ILAC Toronto is committed to fair and accessible employment practices. Georgian at ILAC Toronto is an equal opportunity employer, and this is reflected in the policies and procedures for hiring faculty and administrative and support staff.

 

 

1)   Consideration: In consideration for delivery of the programs and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged by all current Students;

2)   “Disparagement” for the purposes of this contract, shall generally refer to negative remarks about the Institution which are made maliciously or recklessly (including all of those persons covered under this policy) or without taking reasonable steps to verify the truth of such remarks prior to having made them.

3)   Who is bound: Subject only to Canadian law held to be applicable in any province (including but without limitation the enabling legislation governing private career schools or institutions and the Canadian Charter of Rights and Freedoms if/where held to applicable), all students shall be bound by this non-disparagement policy. Adhering to the policy is a condition of enrolment.

4)   Purpose of policy: The Institution has a reputation for excellence. The Institution is a private institution operating multiple locations in various provinces across Canada and is committed to maintaining high standards in teaching and in ensuring that the value of Georgian at ILAC Toronto’s credential remains strong.

5)   Social media: With the popularity of social media (Facebook, YouTube, Twitter, etc.) students, and alumni of the Institution and all its affiliates, can communicate in a way that they have never done so before. The Institution applauds the fact that students and alumni have new opportunities to network for employment in their chosen vocation and can communicate with each other socially. The Institution is confident that this will contribute to the Institution’s long-standing reputation in the marketplace.

6)   Reputation is a two-way street: Students derive significant benefit from being an alumnus of Georgian at ILAC Toronto. At the same time, the Institution is ultimately “defined” by the “quality” of its graduates i.e., where they end up working, how they are putting their skills to the test in the workforce, and whether they are happy with their chosen vocation. The Institution and its students have a common interest in preserving and protecting the integrity and image of the Institution and all its affiliates.

7)   Specific undertakings of student: With the above in mind, students shall undertake to do the following:

a) Refrain from making any public statement or statements, through social media or otherwise, about the Institution or any of its affiliates, which would be considered inaccurate, unduly critical, or derogatory, or libellous, or which may tend to unfairly injure the reputation of the Institution or any of its affiliates;

b) Refrain from making any public statement or statements, through social media or otherwise, that would be considered inaccurate, unduly critical, or derogatory, or libellous, or which may tend to unfairly injure the reputation of another (and without limitation) existing or former student, alumni, instructor, or staff member of the Institution;

c) Report to the Institution immediately, the publication of any unduly critical, derogatory, or libellous statement or statements, or statement/s which may tend to unfairly injure the reputation of the Institution or any of its affiliates, through social media or otherwise. Such reporting shall include the author or authors of such publication, and all other specifics known to the reporting student;

d) Report to the Institution immediately, the publication of any inaccurate, unduly critical, or derogatory, or libellous statement or statements tending to unfairly injure the reputation of another (and without limitation) existing or former student, alumni, instructor, or staff member of the Institution or any of its affiliates. Such reporting shall include the author or authors of such publication, and all other specifics known to the reporting student;

e) Refrain from disparagement of the Institution or any of its affiliates in any other form that would reasonably be considered to bring the Institution or any of its affiliates, and without limitation, its faculty, staff, students, or alumni, into disrepute;

f) Familiarize themselves with any other policies which bind them while students, including but without limitation, the Anti-Bullying / Anti-Harassment / Anti-Discrimination Policy.

8)   Discipline for non-compliance: Discipline, including expulsion or other sanctions as appropriate, may result from non-compliance with this Policy.

 

 

1) The institution (also referred to as “us”, or “we” under this Policy) has created this policy in order to demonstrate our commitment to privacy and the protection of your personal information, information pursuant to current privacy legislation. Please read this policy to understand how your personal information will be treated.

2) The institution collects information in several ways. Some personal information is gathered if you register with us. During registration, the institution may ask for personal information such as your name, email address, gender, zip/postal code, occupation, industry, and personal interests.

3) We may ask you for personal information outside of the context of registration, including (but not limited to) when you download a file (such as a .PDF file) from the institution; when you ask us to contact you; when you join our mailing list; and when you report a problem relating to the services we provided, or the courses offered. If you contact us, we may keep a record of that correspondence.

4) When prospective students, i.e., candidates provide us with information such as their name, mailing address, telephone number, and e-mail address, we use this contact information to send these candidates additional information about the institution and Georgian at ILAC Toronto. A candidate’s contact information may also be used by us to contact him or her directly. Candidates may choose not to receive future mailings or other communications from the institution at any time by notifying the Program Director.

5) We will not retain or withhold an international Student’s passport, Study Permit, or similar document under any circumstances.

6) We will not sell or rent your personal information to third parties without obtaining your written informed consent. Generally, the institution does not sell or rent personal information in any event.

7) The institution’s website provides much information spanning many topics. While the institution attempts to provide accurate information to its site users, it provides no guarantees regarding the accuracy or reliability of this content. The institution’s website and/or any content on the internet relating to the institution, does not constitute a contract or promise from the institution to its site users, be they prospective students, students, or otherwise.

8) The institution website has security measures and safeguards in place to protect against the loss, misuse, and alteration of the information that is under our control at any given time. However, since no data transmission over the Internet is completely secure, we cannot ensure or warrant the security of any information you transmit to us or in relation to our online products or services, and you do so at your own risk. Once we receive your transmission, we make every attempt to ensure that it is kept secure with us. You must still be solely responsible for maintaining the secrecy of your passwords and/or any account information.

9) We may store and sometimes track information about you. We may do this in order to further automate our website or online forms, or to help us understand who may be interested in our programs.

10) Subject to any legislated exemptions which would permit us to disclose your personal information as is necessary, we will not disclose any of your personal information except when we have your informed consent. “Personal Information” is defined broadly by governing legislation as any information about an identifiable individual except the name, title, and business address or office telephone number of an employee of an organization.

11) Pursuant to allowable exemptions under current legislation, we may disclose personal information when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating the institution’s policy, violating any law of the province of Ontario/British Columbia, or Canada, or may be causing injury to or interference with (either intentionally or unintentionally) the institution’s rights or property, other students or faculty members, or anyone else who could be harmed by such activities. We may also disclose your personal information to a collection agency for the purposes of the lawful collection of a debt owed to us by you.

12) Our policy with respect to the use, collection, retention, and disclosure of all student records is governed by applicable privacy legislation as well as the relevant provisions of other applicable Acts and Regulations.

13) We make every attempt to periodically update our Privacy Policy such that it is in compliance with governing privacy legislation, and any regulations applicable thereto.

14) The institution also abides by any laws regarding Video Surveillance Policy. To summarize, to the extent that it uses or will seek to use video surveillance, the institution will

(a) ensure there is a justifiable business purpose for the surveillance;

(b) seek to avoid capturing the images of people not being targeted for some specific, legitimate purpose;

(c) to the extent possible, seek to not use cameras in areas where people have a heightened privacy expectation;

(d) to the extent possible, seek to notify students and other individuals about the use of cameras before those individuals enter the premises;

(e) subject to some legal justification to withhold and unless the data is destroyed, provide access to Individuals whose images are captured on videotape;

(f) data is destroyed within 14 days from the day of capture;

(g) ensure that video surveillance equipment and videotapes are secured and used for authorized purposes only;

(h) ensure that to the extent that recorded images are stored, that they are stored in a secure location with limited access;

(i) recorded images are managed by the IT Department.

 

15) The student releases the Institute and assigns permission to license and use all images and sound recordings in any media and for any purpose.  The student agrees that the Institute has all rights to images and sound recordings for perpetuity. This agreement is irrevocable, worldwide and perpetual.

16) Should you have a question or concern about our Privacy and Video Surveillance Policy or our practices in this regard, please contact a Student Services Representative.

 

 

1) The Health and Safety Committee Chairperson ensures that adequate fire suppression equipment is available as needed throughout the campuses and that a qualified inspector inspects all fire suppression equipment annually.

2) The Health and Safety Committee Chairperson ensures that all Health and Safety Committee members know where the fire suppression equipment locations are at each campus and they know how to operate the fire suppression equipment for school fire evacuation procedures, and that all buildings are staffed by at least one Health and Safety Committee member. Health and Safety Committee Chairperson is responsible for preparing and posting emergency exit instructions and route maps in each classroom at the campus, with the exit from that room specifically noted in a colored highlight.

3) In the event of a fire emergency on Georgian at ILAC Toronto premises, the respective Health and Safety Committee member will dial 911 and advise the fire department of the location of the school. They will provide details of the type of fire (if known) and the location of the fire within the campus.

4) The Health and Safety Committee member will advise all occupants to evacuate the campus. Teachers, staff, and students proceed to the identified Assembly Point. The Fire Warden will conduct a building sweep to ensure that no one remains in the building.

5) The Health and Safety Committee member will act as a liaison between building management/security/fire officials and students/employees during the emergency. If necessary, the Health and Safety Committee Chairperson will authorize school closure.

6) No student or employee will re-enter the building until the fire officials have authorized re-entry.

 

 

1) The Health and Safety Committee Chairperson ensures that adequate precautions are taken throughout each campus to ensure that injury due to falling or unstable items during an earthquake is limited.

2) The Health and Safety Committee Chairperson ensures that all Health and Safety Committee members receive training in the school earthquake evacuation procedures.

3) The Health and Safety Committee Chairperson is responsible for preparing and posting emergency instructions and exit route maps in each classroom at the campus, with the exit from that room specifically noted in a colored highlight.

4) In the event of an earthquake, all staff and students will take cover and remain under cover until the shaking stops.

5) If it is unsafe to remain in the building, the Health and Safety Committee member will advise all occupants to evacuate the building

6) The Health and Safety Committee member will act as a liaison between building management/security/rescue officials and students/employees during the emergency. If necessary, the Health and Safety Committee Chairperson will authorize school closure.

7) No student or employee will re-enter the campus unless the rescue officials have authorized re-entry.

 

 

Family & Location

  • Canada is a multicultural country. Your homestay may be a family with a foreign background.
  • Average travel time from your homestay to Georgian at ILAC Toronto is between 40 and 55 minutes by public transportation.
  • Your homestay may have several other students in the house.
  • Your bedroom will be located either in the basement or above ground. Please note that it is quite common in Canada to make use of the basement as a room.
  • Your homestay may have pets as Canada is quite pet friendly.
  • Canada supports a smoke-free environment. Therefore, most homestays strictly prohibit smoking inside/near the house. If you are a smoker, please inform Georgian at ILAC Toronto prior to your arrival in Canada.

Meals 

  • 3 meals per day, 7 days per week.
  • Breakfast is often prepared by the student. Typical Canadian breakfast is cereal with milk or a toast with coffee or tea.
  • Lunch is a packed lunch prepared by the student or by the homestay.
  • Please ask your homestay who needs to prepare the lunch. Typical lunch is a sandwich with fruit.
  • Hot dinner is prepared by the homestay.
  • Dinner time is set by the homestay between 6:00 and 8:30 PM.
  • Example: The homestay can inform you that they have dinner sometime between 6:00 and 7:00 PM.
  • If you will be late for dinner, please advise your homestay. The homestay will keep your dinner until 9 PM.
  • If you would like to skip dinner, please also advise your homestay in advance.
  • There is no compensation for missed meals.
  • You are entitled to a sit-down dinner with the homestay about 4 times per week.
  • Snacks are not included in the meal plan. You are responsible of buying your own snacks.
  • The homestay can provide storage for your snacks.
  • You must eat in the dining/kitchen areas unless your homestay allows otherwise.
  • Cooking is not permitted unless the homestay allows you.
  • Special dietary restriction like: Halal Food, Kosher Food, Gluten Free, Organic Food, Lactose Intolerance will depend on availability and may be subject to an extra fee. In some cases, you may be asked to buy your own food items instead of paying an extra fee.

Internet & Phone

  • Internet is included in the homestay fee. Your reasonable use of the internet is required.
  • Reasonable use means no downloading or no streaming of large files, videos, and music. Please use the Internet at the homestay only for studying and communicating with your family and friends for a reasonable time.
  • If you need to use more, there are other internet options/plans available at a local cell phone company (e.g., Rogers, Telus, Bell). Plans would offer your own stick – either pay per use or an unlimited plan.
  • You are allowed to use the home phone, but please limit calls to about 5 minutes (local calls or incoming calls from overseas only).
  • You are not allowed to make long distance calls using the home line. Phone cards for long distant calls are available at stores.
  • Phone and Skype calls can only be used during reasonable times, such as 8:00 AM to 9:00 PM.

Keys

  • You will be given a house key (and fob in some cases). Please always lock the door.
  • It is your responsibility to replace keys and/or fobs if you lose them.
  • In Canada, your bedroom will not have a lock on it. Be careful of your valuables as Georgian at ILAC Toronto and the homestay are not responsible for any loss or damage of your valuables.

Shower

  • Personal cleanliness is important. Please shower regularly.
  • Please limit your use to 1 shower a day of 10-15 minutes as the bathroom is most likely shared with other people in the house.
  • Please clean the bathroom when you are finished.
  • You may be responsible for cleaning the bathroom when the bathroom is only for the student(s).

Bedding and Laundry

  • The homestay will provide sheets, blankets, and a pillow. It is recommended to bring your own towel.
  • The use of the laundry is available once a week – 1 wash and 1 dryer. The homestay will provide detergent.
  • The homestay will give you specific times for laundry usage. For example, every Saturday and Sunday.

Others 

  • Guests including overnight guests are not allowed in your homestay unless you receive permission from your homestay.
  • Damages, long distance charges, or excess internet charges caused by the student will be the student’s responsibility to pay.
  • It is advised not to leave money and valuables in your bedroom. Excess cash should either be put into your bank account or changed into travellers’ cheques.
  • Georgian at ILAC Toronto must be informed about any allergies, food restrictions (e.g., no pork) and medical conditions in advance. Failure to do so may result in a homestay change or a disqualification for the Homestay Program.
  • Students in the Homestay Program must keep a good record of class attendance. Frequent absences without a legitimate reason may disqualify you from continuing the Homestay Program.

Payments 

  • All payments for the homestay must be paid through Georgian at ILAC Toronto’s homestay department only. You must not discuss payment with your homestay directly.
  • Payments must be made 2 weeks before the next 4-week period if you are extending your stay. If not, there is a chance that your room may be booked by another student.
  • If you would like to move out of your homestay, you must give Georgian at ILAC Toronto minimum 2 weeks’ notice.
  • The first 4 weeks of the homestay is non-refundable.
  • 4 extra nights or more in Homestay – full week fee applies.

 

 

Georgian at ILAC Toronto has created this Privacy Policy to put into practice our commitment to protecting the privacy and security of your personal information.

This policy is based on the Personal Information Protection and Electronic Documents Act (PIPEDA) and explains the types of personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately. The following discloses our information gathering and dissemination practices for this website: www.georgianatilac.com

Definitions:

Personal Information – means information about an identifiable individual, such as information relating to the race, national or ethnic origin, colour, religion, age, marital status, education, address, and the name of the individual.

Collecting Personal Information:

Georgian at ILAC Toronto may ask you for your full name, date of birth, gender, nationality, mother tongue, ID, or Passport number, mailing address, telephone and fax numbers, email address, medical history, legal guardian, and education history.

Credit Card information is collected by our payment partners Flywire, Moneris and PaytoStudy for use in payment approval and processing. Your credit card information is not retained in any database by Georgian at ILAC Toronto.

Georgian at ILAC Toronto does not store or record the Internet Protocol (“IP”) addresses of visitors to the website for marketing purposes, although we may store IP addresses in server logs for system maintenance and to create statistical reports. An Internet Protocol (“IP”) address is a number assigned to your computer whenever you access the Internet.

Cookies may be used by Georgian at ILAC Toronto website to maintain the security of your account when you register online. These cookies do not collect personally identifiable information and we do not combine information collected through these cookies with other personally identifiable information. You have the ability to accept or decline cookies. Your web browser software includes a feature called “cookies” which stores small amounts of data on your computer about your visits to websites. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Georgian at ILAC Toronto collects Personal Information through the online registration form, contact us form, student survey form, e-newsletter subscription form, online academy registration form, online English test registration form.

Georgian at ILAC Toronto collects Personal Information for the purposes of verifying the identity of students and representatives, as well as communicating and providing information about programs and courses including on-going activities, promotions, and other information

Links to Third Parties:

This website contains links to third party websites. Georgian at ILAC Toronto is not responsible for the privacy practices or the content of such websites. We would encourage you to review their Privacy Policies.

Privacy Policy Updates:

We regularly review our privacy practices and update our policy. Please check this web site on an ongoing basis for information on our most up-to-date practices.

Google Analytics:

This website uses Google Analytics to collect some information about its visitors.

For more information visit: www.google.com/analytics/

Google Remarketing:

This website makes use of Google Analytics Display Advertising (Google Remarketing).

You can control the Google Ads that are delivered to you by modifying your Google Ads Preferences.

Questions and Comments:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, you can send us a message at: info@ilac.com

 

 

1.       Sexual Violence and Misconduct Policy

Georgian at ILAC Toronto is committed to providing its students with an environment free from sexual violence and treating anyone who reports incidents of sexual violence or misconduct with dignity and respect.

This Sexual Violence and Misconduct Policy defines sexual violence and misconduct, and outlines Georgian at ILAC Toronto’s policies and procedures for training staff and students, as well as reporting and responding to complaints of sexual violence made by or involving its students.

Any person(s) accused of engaging in sexual violence or misconduct will be referred to as the “Respondent(s)” and the person(s) making the allegation as the “Complainant(s)”.

If this policy conflicts with the any other Georgian at ILAC Toronto Policy, the Sexual Violence and Misconduct Policy prevails.

2.       Definition of Sexual Violence and Misconduct

Sexual violence and misconduct means any sexual act or act targeting a person’s sexuality, gender identity or gender expression, whether the act is physical or psychological in nature, that is committed, threatened or attempted against a person without the person’s consent, and includes sexual assault, sexual harassment, stalking, indecent exposure, voyeurism, sexual exploitation and the distribution of a sexually explicit photograph or video of a person to one or more persons other than the person in the photograph or video without the consent of the person in the photograph or video and with the intent to distress the person in the photograph and video.

3.       Training, Reporting and Responding to Sexual Violence and Misconduct

A copy of the Sexual Violence and Misconduct Policy is included in every contract made between Georgian at ILAC Toronto and its students. Furthermore, a copy of the Sexual Violence and Misconduct Policy is given to all Georgian at ILAC Toronto teachers, staff, other employees as well as Georgian at ILAC Toronto contractors, and training is provided regarding the policy and the processes of reporting, investigating, and responding to complaints of sexual violence.

The Sexual Violence and Misconduct Policy is available on the Georgian at ILAC Toronto website and available to students, teachers, and staff at any time.

Georgian at ILAC Toronto teachers, staff, and any other employees and contractors of Georgian at ILAC Toronto will report incidents of or complaints of sexual violence or misconduct to their Campus Manager, or the Director of Studies upon becoming aware of them. Students who have been affected by sexual violence or misconduct who need information about support services should contact a student services representative, or the Director of Studies directly.

Subject to Section 4 below, to the extent it is possible, Georgian at ILAC Toronto will attempt to keep all personal information of persons involved in the investigation confidential, except in those circumstances where it believes an individual is at imminent risk of self-harm, or of harming another, or there are reasonable grounds to believe that others on its campus or the broader community are at risk. This will be done by:

a)       ensuring that all complaints/reports and information gathered as a result of the complaint/reports will be only available to those who need to know for purposes of investigation, implementing safety or other measures that may be required; and

b)      ensuring that the documentation is kept in a separate file from that of the Complainant/student or the Respondent.

Georgian at ILAC Toronto recognizes the right of the Complainant not to report an incident of or make a complaint about sexual violence/misconduct or not request an investigation, and not to participate in any investigation that may occur.

Notwithstanding, in certain circumstances, Georgian at ILAC Toronto may be required by law or its internal policies to initiate an internal investigation and/or inform police without the complainant’s consent if it believes the safety of members of its campus or the broader community is at risk. In all cases, including the above, Georgian at ILAC Toronto will appropriately accommodate the needs of any student affected by sexual violence or misconduct.

In this regard, Georgian at ILAC Toronto will assist students who have experienced sexual violence to obtain counselling and medical care and provide them with information about sexual violence support services available in the community. Students are not required to file a formal complaint in order to access support services.

4.       Investigating Reports of Sexual Violence and Misconduct

 

Under this Sexual Violence and Misconduct Policy, any student of Georgian at ILAC Toronto may file a report of an incident or a complaint to a Student Services representative, or Director of Studies in writing. Other officials, offices or departments may be involved in any investigation including the Human Resource Department.

Upon receipt of a report of an incident or a complaint of alleged sexual violence being made, the Student Services representative, or Director of Studies will respond promptly and:

a)       determine whether an investigation should take place and if the Complainant wishes to participate in the investigation;

b)      determine who should conduct the investigation with regard to the seriousness of the allegation and the parties involved;

c)       determine whether the incident should be referred immediately to the police;

In such cases or where civil proceedings are commenced with respect to allegations of sexual violence or misconduct, Georgian at ILAC Toronto may conduct its own independent investigation and make its own determination in accordance with its policies and procedures; and determine what interim measures ought to be put in place pending the investigation process such as removal of the Respondent or seeking alternate methods of providing course delivery.

Once an investigation is initiated, the following will occur:

1)      the Complainant and the Respondent will be advised that they may ask another person to be present throughout the investigation;

2)      the Complainant will be interviewed to ensure a complete understanding of the allegation and to gather additional information that may not have been included in the written complaint, such as the date and time of the incident, the persons involved, the names of any person who witnessed the incident and a complete description of what occurred;

3)      the Respondent will be interviewed and informed of the complaint, provided details of the allegations, and provided an opportunity to respond to the allegations, including providing any witnesses the Respondent feels are essential to the investigation;

4)      any person involved or who has, or may have, knowledge of the incident and any identified witnesses will be interviewed;

5)      reasonable updates to the Complainant and the Respondent about the status of the investigation will be provided; and

6)      following the investigation, the Student Services representative, or Director of Studies will:

a)       review all of the evidence collected during the investigation;

b)      determine whether sexual violence occurred; and if so

c)       determine what disciplinary action, if any, should be taken as set out in Section 5 below.

5.       Disciplinary Measures

If it is determined by Georgian at ILAC Toronto that the Respondent did engage in sexual violence or misconduct, immediate disciplinary or corrective action will be taken. This may include:

1)      disciplinary action up to and including termination of employment of teachers or staff; or

2)      expulsion/dismissal of a student; and /or

3)      the placement of certain restrictions on the Respondent’s ability to access certain premises or facilities; and/or

4)      any other actions that may be appropriate in the circumstances.

6.       Appeal

Should the Complainant or the Respondent disagree with the decision resulting from the investigation, he or she may appeal the decision to the VP Operations within 5 business days by submitting a letter/email advising of the person’s intent to appeal the decision.

 7.       Making False Statements

It is a violation of the Sexual Violence and Misconduct Policy for anyone to knowingly make a false complaint of sexual violence or to provide false information about a complaint.

Individuals who violate the Sexual Violence and Misconduct Policy are subject to disciplinary and/or corrective action up to and including termination of employment of teachers or staff or expulsion of a student.

8.       Reprisal

It is a violation of the Sexual Violence and Misconduct Policy to retaliate or threaten to retaliate against a complainant who has brought forward a complaint of sexual violence, provided information related to a complaint, or otherwise been involved in the complaint investigation process.

Individuals who violate the Sexual Violence and Misconduct Policy are subject to disciplinary and/or corrective action, up to and including termination of employment of teachers or staff or expulsion of a student.

9.       Review

Georgian at ILAC Toronto shall ensure that student input is considered every time the Sexual Violence and Misconduct Policy is reviewed or changed. Georgian at ILAC Toronto will review its Sexual Violence and Misconduct Policy at least once every 3 years and amend it where appropriate.

For a list of support services, centers and other resources on Ontario and British Columbia, please see Appendix I accompanying this policy available at https://ilac.com/policies/.

 

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