The graduate has reliably demonstrated the ability to:

1. conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics;
2. manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities;
3. coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information;
4. operate and provide support to others related to the use of office equipment and technologies;
5. evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records;
6. produce financial and client billing records for health services by compiling relevant information and using accounting software;
7. produce health documents and reports using available technologies and applying industry standards;
8. use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team;
9. identify and use non-invasive clinical tasks to support effective and efficient health service operations;
10. apply basic entrepreneurial strategies employing critical thinking and ethics within the health services field;
11. employ environmentally sustainable practices within the industry.