Office Administration
Health Services

Students in this program acquire the knowledge and specialized skills required to successfully perform in the administrative health field. Students learn medical document production, medical terminology, transcription, human anatomy, medical ethics, and develop skills in workplace communication and patient relations. In addition, students learn Electronic Medical Records (EMR) and are introduced to health information management concepts. Qualifying students will have the exciting opportunity for hands-on learning through a fourth semester field placement within the local medical community.

General information

Program code
2 Years
Ontario College Diploma
Georgian@ILAC Toronto

Intake information

There are no future intake dates for this program

Start date
Winter 2024
Spring 2024

Program fees

For fees please click here to visit the Georgian College fees page.

Program learning outcomes

The graduate has reliably demonstrated the ability to:

  1. conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics;
  2. manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities;
  3. coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information;
  4. operate and provide support to others related to the use of office equipment and technologies;
  5. evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records;
  6. produce financial and client billing records for health services by compiling relevant information and using accounting software;
  7. produce health documents and reports using available technologies and applying industry standards;
  8. use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team;
  9. identify and use non-invasive clinical tasks to support effective and efficient health service operations;
  10. apply basic entrepreneurial strategies employing critical thinking and ethics within the health services field;
  11. employ environmentally sustainable practices within the industry.

Career opportunities

Graduates from this program may find employment in medical practitioners’ offices, long-term care facilities, and hospitals. They may also find careers opportunities within the pharmaceutical industry; provincial and federal governments; medical services in industry; clinics; alternative medical practices such as naturopathy, chiropractics, acupuncture, shiatsu; and other areas of health services, as well as general offices.

Admission requirements

OSSD or equivalent with

    • ILAC Pathway 3.2, or IELTS 6.0 with no band less than 5.5
      (SDS program – IELTS score 6.0, no band less than 6.0)
    • Duolingo (TOEFL, CAE and TOEIC): 110 score
    • Grade 12 English (C or U)

For more information and complete admission requirements please contact your respective region’s Recruitment Manager.


Semester 1
COMP 1113
Business Documentation and Text Processing
OFAD 1001
Office Procedures and Strategies
OFAD 1022
Professional Development and Employability 1
OFAD 1007
Computer Applications 1 for the Office
Communications Course
Select 1 course from the communications list during registration.
General Education Courses
Select 1 course from the general education list during registration.
Semester 2
COMP 1013
Advanced Business Documentation
COMP 1114
Multi Media Communications
MATH 1034
Office Math Applications
OFAD 1006
Introduction to Medical Terminology
OFAD 1020
Computer Applications 2 for the Office
OFAD 1023
Professional Development and Employability 2
Communications Course
Select 1 course from the communications list during registration.
Semester 3
COMP 2026
Integrated Office Simulations
OFAD 2000
Anatomy for Health Services 1
OFAD 2014
Bookkeeping for the Office Professional
OFAD 2031
Health Services Transcription
OFAD 2025
Electronic Medical Office
General Education Course
Select 1 course from the general education list during registration.
Semester 4
COMP 2027
Computerized Administrative Simulations
OFAD 2006
Anatomy for Health Services 2
OFAD 2026
Ontario Health Insurance Plan (OHIP) for Health Services
OFAD 2032
Health Services Practical Experience and Clinical Applications
OFAD 2033
Foundations in Health Records and Information Management
General Education Course
Select 1 course from the general education list during registration.

Professional designation

Scroll to Top